Privacy Policy – Al-Shutair Law

Introductory Section to Our Privacy Policy

Al-Shutair Law and Legal Consultations understands that when you contact us for our services, you trust us with your personal and confidential information. Our reputation as one of the leading providers of legal advice and Sharia consultation services depends on our commitment to protecting the privacy of our clients. This Privacy Policy accurately and in detail describes how we may gather, use, disclose, or store your information in connection with your contact with us, your use of our website, or your communication with our offices. Please read this document carefully to understand your privacy rights and our obligations in connection with your data. We are committed to being transparent about how we handle your information, and to earning the trust you place in us when you seek our services.

About Us: Al-Shutair Law and Legal Consultations

We are a licensed legal establishment based in San Diego, United States, and have been authorized to operate by the Ministry of Justice since 2017. Our team of senior lawyers and consultants offers an integrated range of legal and Sharia consultation services to companies, institutions, and individuals locally and internationally. Our lawyers and consultants hold extensive practical experience in Sharia and law. We are committed to maintaining the highest levels of confidentiality, professionalism, and quality with every client we serve. For any privacy or data requests, please contact us at [email protected] or (619) 250-6127.

What This Privacy Policy Covers

This Privacy Policy governs and applies to all personal information and data collected by Al-Shutair Law and Legal Consultations in connection with our website (https://alshutair-law.com/), by telephone, via email or online messaging, in person at our law offices located at 9101 Mira Mesa Blvd Ste 18, San Diego CA 92126, and through all other means of official communication. It includes information obtained about our clients, visitors of our website, applicants for employment, and any parties otherwise interacting with us. It applies to data which we obtain when you first make contact with us and throughout the entire professional relationship relating to the provision of legal representation and/or legal consultations, including matters after its termination.

Information that We Gather

We gather a range of information to ensure we can provide effective legal advice and communicate efficiently with our clients. The types of information we may collect include:

Individual Identifying Data: full name, residential address, date of birth, national ID card or passport information (if needed for legal purposes)
Contact Information: email address, phone number, and physical mailing address
Case Information: information relating to the matter(s) with which you have engaged us, including supporting dossiers for case references, court filings, notice of hearings, etc.
Billing and Payment Information: bank account details, credit card details, and transaction history when billing for professional services
Consultation History: record of consultation sessions with attorneys, including advice provided, documents drafted, etc.
Technical Data: upon accessing our sites, we may collect your IP address, geolocation data, type of internet browser you are using, the device type (phone/tablet/laptop/desktop), and usage data via cookies and third-party analytical tools
Communication Logs: emails between law firm representatives and yourselves, phone logs, text messages
Employment Data: if a job applicant, we may collect resumes and CVs, details on referees, and other background data

Only relevant data that is limited to what is strictly necessary is collected.

How We Collect Your Information

Your information may be collected in a number of secure ways, including:

Direct Interactions: Information you give us when you complete forms on our website, request a consultation, communicate with us in person, via telephone or email, and visit us at our office.
Service Delivery: In connection with the provision of legal services or consultations, we collect and process your personal information to serve you.
Automated Technologies: Cookies and analytics tools provide technical and usage information on our website to improve user interactions and website performance.
Third Parties: From time to time, we may also receive information about you from third parties such as courts, government agencies, and references provided in an employment context. We will treat information we receive from third parties in the same way as personal information you provide directly to us, except as noted here.

Purpose for Collecting Data and its Utilisation

We collect and process your data for legitimate, specific purposes that have a direct relationship to your legal matters and our business requirements. These purposes include:

Legal and sharia consultation and other related services: To evaluate your matter, advise you accordingly, and provide legal representation before the courts, judicial authorities, and third parties.
Communication: To respond to your inquiries, book consultations with you, and keep you updated on your matter or the status of our services.
Client account management: To manage your client profile and service history, including opening, updating, and closing your client profile.
Billing and payments: To manage fee invoicing, payment processing, collections, and the recording of all financial transactions.
Compliance and risk management: To fulfill our risk assessment and controls procedures to comply with legal and regulatory responsibilities, such as anti-money laundering, fraud prevention, conflict of interest, professional standards, and conduct rules.
Service and quality improvement: To prepare statistical and aggregate information to review trends, assess feedback, improve the quality of our services, and enhance the effectiveness of our service provision.
Marketing communications: Between events and where we have your consent, we will send you updates regarding our services, legal developments, or client seminars.

We do not process your data for any incompatible purposes to the above objectives. We do not sell your data to any unauthorized third parties directly.

Legal Reasons for Processing your Personal Data

Al-Shutair Law and Legal Consultations processes personal data based on at least one of the following:

Performance of a Contract: The processing is necessary for the performance of a contract with you.
Legal Obligation: The processing is necessary for compliance with a legal obligation to which we are subject (statutory and regulatory).
Legitimate Interest: The processing is necessary for the purposes of the legitimate interests pursued by Al-Shutair Law and Legal Consultations or its affiliates in performing their business activities and which are not overridden by your interests, rights, or freedoms.
Consent: Where required, Al-Shutair Law and Legal Consultations requests your consent before the processing of your personal data for specific purposes, such as marketing communications. You have the right to withdraw consent at any time.

How do we keep your Information safe

Protecting your information is a top priority for us. We employ a comprehensive set of technical, administrative, and physical safeguards to protect your information from unauthorized access, use, disclosure, or destruction. Such safeguards include:

Encryption: Data sent to and from you via our website and stored in our systems are safeguarded using industry-standard encryption technologies.
Access/Restriction: Your data may only be accessed by persons that have a “need to know” and who are subject to strict confidentiality obligations in their use of your information.
Storage: Both hard copy files and electronic records are stored securely; we regularly conduct security audits and monitoring.
Training: Our staff undergoes regular training on issues related to data privacy, information security, and best practices for handling client sensitive information.
Plan: We have a robust incident response plan to detect, address, and remediate any breach or potential breach in security.

Even with these widespread and strong protections, no system is completely protected against all risks. If a data breach occurs and may result in damage to your rights or freedoms, we will notify you and others in accordance with the law.

Retention Policy

We only retain personal data for as long as is necessary to meet the purposes for which we collected it or to fulfill the legal, regulatory, accounting, or reporting requirements. The retention period will vary depending on the nature of the data and applicable law but generally includes:

Client Files: For a minimum period of 7 years following the end of our working relationship unless a longer period is required by law or professional regulation.
Communications: For a period of up to 5 years to ensure continuity in case of future requests or disputes.
Financial records: For the statutory period necessary to cover accounting and tax purposes.
Job application data: For up to 12 months for unsuccessful applicants, after which we destroy such data securely.

Once the retention period has elapsed, we securely delete or anonymize your data unless it is necessary for us to continue to retain it on legal grounds.

Disclosure of your Information

We respect the confidentiality of all client and personal data and will not disclose your data to third parties except in the following circumstances:

Where we must do so by law, regulation, or court order.
With your express permission, such as when we pass information about you to a third party expert that we consult, such as a forensic accountant, a notary public, or a solicitor at another firm to whom we send a deed or other document for signature.
When we engage the services of other trusted third party service providers (“Service Providers”) who help us run our office, administer our business systems and services (such as IT support, payments, staff payroll), or provide support services such as email or digital signature requests.
To protect the rights, property, and safety of us, our clients, our staff, and others.

We will never sell, lease, or exchange your personal information with any third parties.

International Data Transfers

Given the international nature of some of our clients and cases, your information may be transferred to, stored at, or accessed in jurisdictions outside of the United States. Where data is transferred internationally, we will take all reasonable steps to ensure that your information is accorded an equivalent degree of protection and handled in accordance with this Privacy Policy, including, where appropriate, via the use of contractual data protection clauses, conducting checks to establish the adequacy of data protection standards in recipient jurisdictions, and/or ensuring compliance with other relevant legal requirements.

Your Rights Related to your Data

Al-Shutair Law & Legal Consultations respects your rights in relation to your personal data. Subject to relevant laws, you have rights to:

Access: Ask for information that we hold about you and get a copy of it.
Rectification: Ask us to correct inaccurate, incomplete, or out-of-date data.
Erasure: Ask for your personal data to be deleted where it is no longer necessary for the purposes it was collected or used, and where you withdraw your consent (where relevant).
Restriction: Request that we cease processing your personal data under certain conditions.
Data portability: Request your personal data in a structured, commonly used, machine-readable format and transmit it directly to another controller (where technically feasible).
Objection: Object to the processing of your personal data in certain circumstances such as direct marketing.
Withdraw consent: Withdraw your consent at any time where you have provided us consent to use your personal data. Such withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any such rights, please get in touch with us using the contact details above. We will promptly respond to your request and always within the necessary timeframes under relevant law.

Cookies and our Website Analytics

Our site makes use of cookies and similar tracking technologies to provide a better experience when you navigate the site, to enable us to analyze user activity, and to help deliver our services. Cookies are small pieces of information which are put onto your computer and are used by us to remember who you are and to make your user interaction with the site easier. They may also be used to collect some aggregate statistics on how website use is trending.

Some of the cookies we use are:

Required Cookies: These cookies are needed for our websites to work properly.
Performance Cookies: These cookies can be used to find out how visitors interact with our websites. We will then be able to improve the usability of our websites.
Functionality Cookies: These cookies allow the website to remember your site preferences and settings.
Targeting (Marketing) Cookies: With your consent, these cookies are generally used to enable more relevant content or advertising.

You can change the use of cookies on our site or disable them in your internet browser settings at any time. Functional cookies will have an effect on your experience on the site if you choose to turn them off. For more details, please see our Cookie Policy.

Links to Third-party Websites and Services

Our site contains links to other web sites, legal research sites, and third party service providers to help you in your endeavors. We are not responsible for the privacy practices or the content of such other web sites. You should review the privacy policy of any other web site you visit. Your use of any other web site is at your own risk. This Privacy Policy applies to personal information collected by Al-Shutair Law and Legal Consultations.

Privacy of Children

Our services do not address anyone under the age of 18. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a child under age 18, we will take steps to delete such information from our files. If you become aware that your child has provided us with personal information, please contact us at [email protected] so that we can take the necessary action.

Marketing and Communication

We honour your choices for marketing correspondence. We will send you correspondence about our services, litigation and legal updates, and client seminars only with your consent. You can opt out of receiving such correspondence at any time by following the unsubscribe instructions in our emails or contacting us at [email protected]. This will not affect your access to our law services or professional relationship with us.

Client Responsibilities for Data Security

Though we employ strong measures to protect your information, we recommend that you take steps of your own as you interact with us. In particular, please:

Use unique and strong passwords on any accounts or portals related to our services.
Do not share prescriptive information using non-encrypted means.
Inform us immediately if you believe your personal information has been compromised or otherwise been subject to unauthorized access or disclosure.

Together, our combined efforts guarantee a stronger security framework encompassing the work performed with respect to your legal matters.

Changes to this Privacy Policy

We may periodically revise this Privacy Policy as our practices, laws, or regulations change. We will post material changes on our website, at https://alshutair-law.com/, and, where required by law, we will notify you in advance of any changes with respect to the processing of your information. Please review this Policy frequently so that you are alerted to any changes. We have stated at the top of this Policy the date from which this Policy was most recently effective.

How to reach us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us using any of the following:

Email: [email protected]
Phone: (619) 250-6127
Address: 9101 Mira Mesa Blvd Ste 18, San Diego CA 92126

We are in the office Sunday through Thursday, 09:00 – 05:00. We will respond to all inquiries concerning privacy matters on a most timely basis and treat your privacy concerns with the utmost respect and seriousness.

Your Trust, Our Responsibility

At Al-Shutair Law and Legal Consultations, the trust of our clients is a key pillar of our ability to provide the best legal and consultancy services possible. Our own privacy and security standards, particularly regarding data, embody this commitment to quality and customer satisfaction. With an understanding of the need for privacy in business and a commitment to a high standard of ethics, when you give us your confidential information, you can trust that we will handle it in accordance with our ethical obligations and the law. We appreciate your trust in our firm and promise to support you in protecting your rights and privacy throughout all interactions with us.